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Estimated dispatch within 24 working hours.
Estimated dispatch within 24 working hours.
The amazing Essential Plug In Diffuser from Pet Remedy works alongside the brain's natural messengers known as neuro-transmitters, which will tell the nerve receiving the message either to calm down or get "fired up". In times of anxiety or stress in our pets the nerves tend to get over stimulated, which will lead to many symptoms of stress. The Essential Calming Diffuser has blends of essential oils which work alongside the natural relaxation pathways to help calm the nerves of anxious and stressed pets. The Diffuser features include, starts to help immediately, helps calm pet with sedating, lasts up to 8 weeks, only 5 watts, so cheap to run, water based, PH neutral formulation so safe on skin and coat of pet and is developed and made in England.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. The majority of light weight orders (less than 1.5kg) can be delivered for a flat rate of £10. For an accurate estimate of the delivery charge, please put the items you require in your basket and use the "Estimate Delivery" system on the shopping basket page (you only need to enter your country and postal/zip code) for a quick quote. For deliveries to the USA you may need to go to the checkout page and enter your full address to get a quote (as some services need your state in order to quote too). For more information on international deliveries, please see our delivery information page.
Due to air freight restrictions aerosols cannot ever be sent abroad by Royal Mail. We appreciate your understanding.
Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
Below are some recent questions we've received regarding Pet Remedy Essential Calming Products, including answers from our team.
how long does this diffuser last?
Thank you for your message.
This should last up to 8 weeks.
I hope this helps.
my Darling GSD Kelsey died 2 weeks ago,he brother and litter mate has taken her death very badly.He wont eat,walk and just lies where she did just staring,will this help my poor lad?
I'm so sorry to hear about Kelsey, I hope you are doing okay. One of the most helpful things will be to try and remain positive when around Lewi as he will pick up on your emotions but I understand will be hard while coping with her loss too, and seeing him unhappy. If you feel he is stressed or anxious, using a Pet Remedy Plug-In should help him feel more relaxed. Adaptil may also be really helpful at the moment though, as it contains a synthetic copy of the pheromone produced by bitches which reassures and comforts puppies. You can certainly use both types of diffuser together, as they work in different ways and will complement each other. Adaptil also comes in a collar form, which may be a good option here as he'll get continual support when he goes out, then the Pet Remedy when at home.
I understand it will be difficult to not make a fuss of him while he is grieving but as much as possible, try to avoid giving him extra affection when he is lying near her spot or ignoring his food. Encourage play time or a few shorter walks and keep to his normal routine. Washing Kelsey's bedding, blankets, soft toys so that he can't smell her as strongly and wonder why she isn't there will help him to understand that she isn't coming back. If he wasn't there when she passed away, he may not understand why she isn't there. He won't let himself starve and will come round to eating when his body tells him to, so try not to tempt him with treats and stick to his normal feeding times. If you need to leave the food down a bit longer than usual to let him go to it when he wants, that's fine for now.
Please get in touch again if we can do anything else to help. Sending you all our best wishes from the VioVet Team,
Hi will be having a new shih tzu puppy in about 4 weeks time I was wondering if the pet remedy can be used to spray on his bedding kind regards Donna
Yes, this would be ideal. I would spray onto the bed a few minutes before putting him in and allow it to dry. This also applies if you wish to use it in a carrier while traveling, or crate at home if you choose to use one. The effects usually only last a couple of hours, so if he is to sleep in a certain room of the house, the diffuser may be a more suitable long-term aid, and it should ideally be plugged in 24 hours before bringing him home, to give it time to distribute the neurotransmitter around the room.
An alternative product would be Adaptil, which is available as a collar, spray and diffuser. This product contains a 'dog appeasing pheromone', which is a synthetic copy of the pheromone given off by bitches to comfort their puppies.
I hope this helps!
How long does this spray last if using on a daily basis
Thanks for the question.
The man from Pet Remedy has assured me that the calming spray should be used sparingly and will last at least 2 hours and usually up to 6 or 8 hours. As with humans how long the spray lasts is very much down to the individual dog. That is why I say 2 to 8 hours.
I have a 2 year old Maine Coone mix who is terrified of almost everything, very nervous, jumps and runs at the slightest noise and will not usually spend a lot of time with me. Although he can be quiet loving when he wants to be. What would you suggest?
The most popular products to try would be a Feliway diffuser and a course of Zylkene capsules for a couple of weeks. (The zylkene capsules are opened and mixed with food. Most cats take them well in a little food.) There are many other products such as Pet Remedy Essential Calming which work for some cats and it is just a matter of trial and error.
We are collecting our puppy on Sunday having to stay in a hotel overnight and thentravel to Jersey on boat next day can you advise what to give our puppy to help the journey?
This depends how old your puppy is. Puppies are sometimes released by breeders at a very young age (6-8 weeks old) and at this age they are very accepting of change and do not need any sort of calming product at all. As long as the new home is suitable then this, for most puppies, is absolutely the best age to get a puppy, despite what many breeders will say. (All puppies destined to be Guide Dogs for the blind are homed at this age and they develop the best temperament possible). However many breeders like to keep the puppies longer than this and indeed some puppies are, for whatever reason, homed at much greater ages. The older the puppy is (beyond about 7 weeks of age), the more of a stress it is when they move home. If your puppy is over the age of 8 weeks then I would recommend Zylkene as the most natural calming agent for a puppy. If by any chance your puppy is 12 weeks of age or older, then the move will certainly be a stress and Zylkene combined with the Pet Remedy Calming product would be my suggestion.
There is a lot of variability in how individual puppies react. Some will be great almost whatever you do, others will always find it difficult. Where you have a choice, I would always get the puppy as young as possible, despite all that you might read on the internet about this. The most confident and outgoing puppies are usually those which were not protected from environmental change at a young age, completely contrary to what one might expect.I would recommend you bear this in mind after your puppy arrives, however old it is. It makes a massive difference life-long.