Estimated dispatch within 1 working day.
A pliable, versatile and flexible wax, Keratex Hoof Putty is specially formulated to fill holes in hoof soles, preventing further damage if dirt, stones or mud infiltrate the gap. Enhanced with anti-bacterial active ingredients, the putty forms a physical barrier to bacteria, preventing access to the sensitive hoof tissue where the immune system could be affected.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. The majority of light weight orders (less than 1.5kg) can be delivered for a flat rate of £10. For an accurate estimate of the delivery charge, please put the items you require in your basket and use the "Estimate Delivery" system on the shopping basket page (you only need to enter your country and postal/zip code) for a quick quote. For deliveries to the USA you may need to go to the checkout page and enter your full address to get a quote (as some services need your state in order to quote too). For more information on international deliveries, please see our delivery information page.
Due to restrictions aerosols can't be sent by Royal Mail. We appreciate your understanding.
Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
Below are some recent questions we've received regarding Keratex Hoof Putty, including answers from our team.
Hi, my horse has a hole in his hoof up by the coronet, where he had an operation. The site has now dried and hardened and he no longer has to have it dressed, but it is quite wide and shallow. At the moment the fields are dry, but as this will take a year to grow out, I wonder if this would be suitable and help?
Yes this would definitely be worth trying. It is formulated to seal and stabilise the horse's feet and prevent damage from dirt, stones or mud. It has also been rated 5 stars by our customers.
Hope this helps.
My pointer dog has two badly cracked nails, and I want something to keep out mud and small stones, keratex hoof putty sounds as if it will be perfect. Is it safe for dogs as he will probably lick his paws.
Thank you for your query.
Keratex is only intended for horses so it would not be advisable to apply it to your dog's nails. There are numerous paw balms and butters which can be applied to the site, as well as Biotin capsules which greatly improve nail condition and regrowth. Keratex has not been tested for this particular purpose and may be dangerous if ingested by your dog. If you are concerned or need advicee on which products to use it may be best to speak with your vet or a local groomer who can advise appropriately.
I hope this helps.
Hi, I have a tb he has slow hoof growth n weak walls how can improve hes feet n promote growth he is having regular farrier attention .
The most important thing is to provide a good food supplement to help provide optimum nutrition for the hooves. I would suggest Gold Lable Biotin Plus to be given every day for at least 6 months.This should help the hooves to grow more strongly in future. Applying a hoof oil will help a bit too. The hoof putty is for treating specific damage and is not likely to be of benefit to you.