Estimated dispatch within 24 working hours.
The SnuggleSafe Heatpad contains a gel called Thermapol which is non-toxic and able to sustain warmth when heated in a microwave. Thermapol is able to give off warmth that can last up to 10 hours when placed in cover or under the pet's blanket. Each SnuggleSafe Heatpad is 8" / 210mm diameter and weighs 0.9kg.
It is ideal for newborn animals (puppies/ kittens), animals on the move, animals kept outside (rabbits/ guinea pigs) in hutches, kennels/catteries and perfect for convalescing animals. SnuggleSafe is bite resistant, has no wires for a pet to chew through and is fully washable. All heatpads now come with a cosy cover for extra comfort.
The shell is made of polypropylene. A durable, hygienic, bite resistant & non-expanding safe material. SnuggleSafe is much safer for pets than an "old fashioned" rubber hot water bottle, or granary wheat bag.
The Heat Pad can be reheated from cold as many times as required. If used daily we recommend changing it every three years. Never reheat from warm or over heat. SnuggleSafe is SGS tested for pet safety- SGS is a respected testing house that ensure products performs to their design and purpose.
It is designed to give steady warmth over 10 hours. A constant 45- 56 degrees C over 5-6 hours then slowly declines for the remaining 4 hours. We recommend you always have a barrier e.g. cosy cover or blanket, between the animal and the SnuggleSafe Heat Pad.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. The majority of light weight orders (less than 1.5kg) can be delivered for a flat rate of £10. For an accurate estimate of the delivery charge, please put the items you require in your basket and use the "Estimate Delivery" system on the shopping basket page (you only need to enter your country and postal/zip code) for a quick quote. For deliveries to the USA you may need to go to the checkout page and enter your full address to get a quote (as some services need your state in order to quote too). For more information on international deliveries, please see our delivery information page.
Due to restrictions aerosols can't be sent by Royal Mail. We appreciate your understanding.
Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
Below are some recent questions we've received regarding Snugglesafe Microwavable Heat Pad & Cover, including answers from our team.
Is the cover provided sufficient cover for the heatpad to be used as is?
Yes the heat pad is perfectly safe for use when placed in the cover or under a blanket.
I hope this helps.
Is it ok to be used in an outdoor hutch for a guinea pig. My guinea is prone to chest infections and sometimes goes off food. He always gets the necessary vet treatment and recovers, but want to give him some extra warmth when he not feeling his best. I'm also concerned about his feet & tummy getting burnt, even if wrapped in a blanket or towel. Thanks
As long as you can be sure that there is an insulating cover between the product and the Guinea Pig, there should be no chance of any burning. It is best if the whole lot are in a draft-free hutch so that some warmth can build up in there too.