Estimated dispatch within 24 working hours.
A refreshing and deep-cleansing freshener for improving the health and hygiene of your dog or cat's mouth. The formulation contains beneficial active ingredients that are also highly palatable. Ideal for use as a cleanser after routine dental procedures, and also great as an after dinner cleanser to reduce unpleasant odours and promote the shine of teeth.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. The majority of light weight orders (less than 1.5kg) can be delivered for a flat rate of £10. For an accurate estimate of the delivery charge, please put the items you require in your basket and use the "Estimate Delivery" system on the shopping basket page (you only need to enter your country and postal/zip code) for a quick quote. For deliveries to the USA you may need to go to the checkout page and enter your full address to get a quote (as some services need your state in order to quote too). For more information on international deliveries, please see our delivery information page.
Due to restrictions aerosols can't be sent by Royal Mail. We appreciate your understanding.
Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
Below are some recent questions we've received regarding Hexarinse for Dogs & Cats, including answers from our team.
Mollie has another mild dose of gingivitis and I have just received a bottle of hexarinse. I took her to the vet and he gave her a steroid injection to try to curb this problem. He said to use the mouthwash but trying to get it in her mouth is very hard. Can I put it in her water or cat milk and if so how much please? Thanks Lyn
I think you could add it to her drinking water at a diluition of 1ml Hexarinse to 100mls water. I would not recommend any more concentrated than that. However it will not be nearly as effective as applying a little directly into the mouth. That can indeed be very difficult with cats, but that is a better way of using it. I suggest you try to persevere if you can.
How is hexarinse administered please
With difficulty if you have a non-cooperative pet, but with surprising ease with practice on most pets. You have to lift the top lip at the side of the mouth and gently squirt a small amount onto the side of the teeth beneath, then repeat on the other side. Then movement of the tongue and lips will distribute the solution around the mouth quite well before it is gradually swashed away by saliva and swallowed. If done regularly this does make a difference. If you can manage to brush the teeth a bit with a soft toothbrush first, it is even better, though not many people can. Just the outer surfaces of the upper teeth along the sides of the jaw are most important. Just the Hexarinse alone will help though.
My cat is 15 & recently had 6 teeth removed and her remaining teeth cleaned. She had a course of capsules as she has/had gingivitis. She has been fine but now 5 weeks later, she is starting to struggle to eat again as it must have come back. Would this product help or can you please recommend anything else. Thanks Lyn
This product could certainly help, but can be difficult to use if the mouth is sore. Ideally the teeth should be physically cleaned too. This can be achieved by brushing gently with a soft toothbrush if your cat will tolerate that, but again it is difficult. Some cats will chew up items of food to mechanically clean the teeth and this works well if they will (dried strips of meat intended as dog treats are good for this) but again your cat may not be interested/able. The worst thing is to just eat foods which leave a thin coating of food residue on the teeth afterwards, which just feeds the bacteria in the mouth and results in a high population and sore gums. Even crunchy biscuits leave a film of crumbs/fine particles mixed with saliva on the teeth. Chewy foods are much better if your cat will eat them as they leave no residue.