Estimated dispatch within 24 working hours.
Denes Mite Cream is a natural cream developed following extensive canine dermatological research. Suitable for dogs and cats, it is known to help ease common skin conditions linked to parasitic mites, Denes Mite Cream contains the active ingredients of Cedarwood and Sweet Flag oil, known for their powerful effects.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. The majority of light weight orders (less than 1.5kg) can be delivered for a flat rate of £10. For an accurate estimate of the delivery charge, please put the items you require in your basket and use the "Estimate Delivery" system on the shopping basket page (you only need to enter your country and postal/zip code) for a quick quote. For deliveries to the USA you may need to go to the checkout page and enter your full address to get a quote (as some services need your state in order to quote too). For more information on international deliveries, please see our delivery information page.
Due to air freight restrictions aerosols cannot ever be sent abroad by Royal Mail. We appreciate your understanding.
Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
Below are some recent questions we've received regarding Denes Mite Cream for Dogs & Cats, including answers from our team.
I have 2 cats. One is 14 and the other is 4
Both are acratching and licking alot especially the eldest. Our eldest cat has one patch of missing fur on one side and the rest on that side Is thin compared to the other side.
He keeps constantly licking all of er. Will this cream help him
There are a few different causes of scratching or hair loss. It sounds more like an allergic skin reaction and self trauma. The most likely cause of this would be flea allergic dermatitis. Even if you can't see any fleas I would start with flea treatment for your cats and the house- carpets, furniture, bedding etc since fleas can reside in the environment and then jump back onto the cats. You could try the mite cream, it won't do any harm, but I am not sure you will see any results and certainly flea treatment would be better first off.
They have both had steroid injections, antibiotics but in one cat it is now coming back and the other seems to have started to prove but now at a standstill. I have heard that eden lilley do a pill for flea and mites which can stop this. Is this suitable for my cats as i hate to see them get like it.
This cream is very unlikely to help your cats judging from the treatments your vet has prescribed so far. It is most likely that your cats are suffering from allergic skin disease with secondary self-trauma and skin infection. The best treatment might well be partly through diligent flea control (even despite not seeing fleas. Allergies to them can be a problem with just an occasional flea bite.) Another common cause would be a dietary allergy, so changing the food to something based on completely different base ingredients for 2 months might also be beneficial. You should talk to your vet about this option too as it is not perhaps what you might expect. We sell lots of suitable diets if you go down that route.
I have 12 year old Lhaso Apso and recently I have noticed a patch of hair loss and thinning on his left side he does favour sitting on that side, and he doesn't itch or scratch and he has no fleas, have you any advice on what to try using? His hair is quite thick on the rest of his body thanks in advance
Hair loss is a common problem in dogs, but can be caused by different things. If it is not at all itchy or sore, then usually it is symmetrical, so you should check the corresponding area on his right hand side carefully. If it is genuinely as you describe, then possibly it is just being rubbed away through the way he habitually sits. In any case I doubt if mite cream will make a lot of difference and I should get him checked by your vet. (Technically hair is either falling out/not growing, or being removed after it has grown normally. The difference is most easily checked by looking at the skin very carefully through a small magnifying lens. If hair is being removed by rubbing/licking/nibbling etc then there will be fine stubble to see at skin level. If the hair is dropping out, the skin surface is smooth even under magnification.This is usually a completely different cause, possibly hormonal, but is usually the same on both sides.)