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Refer a Friend Scheme FAQs

What is VioVet’s Refer a Friend Scheme and what do I get?

Refer a Friend is a scheme that rewards you for referring a friend to shop with us. It also rewards your friend when they make their first purchase. We offer 10% to you, the referrer, for every friend who orders for the first time, and 10% off for the referred friend.

Do I need to be a VioVet customer to refer a friend?

There is no requirement to be an existing VioVet customer, but you would need to create an account to redeem your rewards.

How do I refer a friend?

To refer a friend to shop with us, simply follow the link: https://www.viovet.co.uk/refer_a_friend.php

How many friends can I refer/rewards can I earn?

A referrer may not earn more than 5 rewards within any 24-hour period or 25 within the last 12 months.

When do I get my rewards?

A referrer will be notified by email once a referred friend has purchased (providing the order isn’t cancelled) and the reward has been earned. You will receive a unique voucher code which can be entered at checkout.

Can multiple rewards be redeemed at the same time?

A referrer can only redeem one reward at a time and it cannot be combined with any other discount codes in a single order.

How long are rewards valid for?

Rewards will be valid for 6 months from the date earned by the referrer. For the referred friend, the reward is valid for 7 days from the point of issue.

How does a referred friend qualify?

A referred friend must be over the age of 18 and a new customer to VioVet.

What happens if a referred friend cancels their first order?

Any rewards will be revoked in this instance.

If you have any further questions which aren’t answered here, feel free to email [email protected] and the team will assist.