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Estimated dispatch within 1 working day.
VetIQ Training Aid is a simple, yet effective liquid that toilet-trains your pet to a spot of your choosing, while protecting carpets and furniture from staining and keeping lawns and flowerbeds clear. Training Aid is suitable for puppies that are finding it difficult to learn where they need to toilet. Training Aid is an oil based liquid that is composed of oil plus fatty acids to duplicate the smell of a sexual hormone that attracts dogs. The hormone is known as pheromone and that is what the dog is seeking when he goes sniffing looking for a placed to “go”.
Light liquid paraffin, Trimethyl pentante, phenyl acetic acid, Eithyl Phenyl Acetate, Synthetic colouring.
Indoors - Place several drops of Training Aid on newspapers or in a box. After each of the first few meals, take your dog to the spot and allow him to sniff Training Aid. He will soon train himself.
Outdoors - Train your dog to defecate in a spot of your choice by placing several drops of Training Aid there each day. Take your dog to this spot and after a few visits he will train himself. This also applies to walks, or strolls, where you can train him to use an area of your choosing and so keep pavements clean.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. To find the exact cost of shipping your item, and to see all options available, follow these steps:
Due to restrictions aerosols can't be sent by Royal Mail. We appreciate your understanding.
Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
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