Estimated dispatch within 24 working hours.
The amazing Curry Comb from KBF99 has short plastic teeth to help loosen dried dirt, mud and hair. The comb is an essential tool to begin any grooming session, this comb is impregnated with the KBF99 additive.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. The majority of light weight orders (less than 1.5kg) can be delivered for a flat rate of £10. For an accurate estimate of the delivery charge, please put the items you require in your basket and use the "Estimate Delivery" system on the shopping basket page (you only need to enter your country and postal/zip code) for a quick quote. For deliveries to the USA you may need to go to the checkout page and enter your full address to get a quote (as some services need your state in order to quote too). For more information on international deliveries, please see our delivery information page.
Due to air freight restrictions aerosols cannot ever be sent abroad by Royal Mail. We appreciate your understanding.
Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
Below are some recent questions we've received regarding KBF99 Curry Comb, including answers from our team.
I bought 1 of these brushes a few days ago and it didn't have the dated sticker on it, that all of the brushes should have on them. Is there any reason why that is? Because I'm worried it's not the correct brush. I tried to email your customer support twice, but haven't had a reply yet.
I am not sure that there is ever a date sticker on these brushes. The KBF99 element of the brush is a permanent coating and does not have a use-by or best-before date. I have just checked and we do not have any of these brushes in stock at the moment so I cannot look at any, but I can say that we always buy them from a major wholesaler and then just sell them exactly as they arrive with us.
I have checked and the body brush and curry comb you ordered from us on 19th February were not in stock at the time. They were delivered to us on Monday 22nd February (next working day) and then sent to you on 23rd February. I do not know how much stock our wholesaler keeps of these items, but I do not think they keep large stocks so they would be unlikely to have held them for very long. Essentially I think that will be good for you to use and I would not be concerned about them being old in some way, but I am not aware of any date stickers being used with these items at all. (We certainly would not remove them if there were any! We always follow date guidelines carefully because we sell a lot of dated medication.)