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Estimated dispatch within 1 working day.
NEW FELISCRATCH by FELIWAY® is a unique solution to redirect scratching to your desired location or to encourage a newly adopted cat(s) to use the scratching post. The new liquid formula combines three key ingredients:
1. Blue colour, so lines that mimic the visual message (lacerations) of the scratches can be created.
2. Catnip to attract your cat to the scratching post.
3. A synthetic copy of the pheromone message that directs scratching on the surface where the product has been applied.
Simply apply the content of one pipette of FELISCRATCH by FELIWAY® on the scratching post you want your cat to use, daily for the first 7 days, and then 1 pipette at the beginning of week 3 and 1 pipette at the beginning of week 4.
As a precaution to avoid potential spillage on fabrics, furniture or carpets, it’s recommended to place down your post on a sink or a newspaper and apply slowly, by drawing 2 or 3 lines that will mimic the natural lacerations made by cats.
Wait for 5 minutes to allow to dry before installing your post vertically, preferably close to the area where your cat scratches, or where they usually rest.
If you have more than one cat, make sure each cat has its own scratching post to prevent competition access that could lead to unwanted scratching in your home.
If after 2 weeks no improvement is seen and your cat(s) still mark on furniture, walls or doors with their claws, combine FELISCRATCH by FELIWAY® with FELIWAY® CLASSIC Spray, to prevent them to mark again these places.
Spray FELIWAY® CLASSIC every day on these scratched locations, after cleaning them with warm water and allowed them to dry. Repeat daily application until resolution of scratching behaviour. FELISCRATCH by FELIWAY® should continue to be applied once a week.
Remember! FELISCRATCH by FELIWAY® should always be applied where you want your cat to scratch on,
Whereas FELIWAY® CLASSIC Spray is to be sprayed where cat(s) should NOT scratch.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. To find the exact cost of shipping your item, and to see all options available, follow these steps:
Due to restrictions aerosols can't be sent by Royal Mail. We appreciate your understanding.
Some products, such as non-ambient items and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
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