Estimated dispatch within 24 working hours.
Burgess Hamster & Gerbil uses only the best quality ingredients to provide your pets with a balanced food that replicates their natural diet to help them stay happy and healthy.
Hamsters and Gerbils are both omnivores, meaning that protein is essential to their diet which is why our food includes tasty mealworms and crickets that are rich in natural protein.
If your Hamsters or Gerbils haven't eaten Burgess Hamster & Gerbil before, add it gradually into exisiting food over a 10 day period until they're only eating Burgess Hamster & Gerbil.
Given the opportunity Hamsters and Gerbils will selectively feed, so it is important to feed Burgess Hamster & Gerbil in the small directed amounts so that they eat the complete balanced food
Protein 18% • Fat Content 8% • Crude Fibre 6.4% • Crude Ash 4.2%.
Micronised Wheat Flakes • Micronised Soya Flakes*• Micronised Maize Flakes • Peas 12% • Maize • Pumpkin Seeds • Sunflower Seeds • Wheatfeed• Oatfeed • Peanuts • Cooked Full Fat Linseed 3% • Mealworms 2% • Carrot Flakes 2% • Banana Chips 1% • Calcium Carbonate • Barley • Vegetable Oils • Salt • Crickets 1% • Yeast • Chicory Powder• *Produced from GM Soya
Vitamin A (retinyl acetate) (E672) 9,180iu/kg • Vitamin D3 (cholecalciferol) (E671) 1600iu/kg • Vitamin E (dl Alpha Tocopherol acetate) (3a700) 50mg/kg • Copper (copper sulphate pentahydrate) (E4) 25mg/kg • Iodine (Calcium Iodate anhydrous) (E2) 1.3mg/kg • Selenium (Sodium Selenite) (E8) 0.26mg/kg • Iron (Ferrous Sulphate Monohydrate)(E1) 140mg/kg • Managanese (Manganese Oxide) (E5) 68mg/kg • Zinc oxide (E6) 60mg/kg • Lysine • Methionine.
All prices include VAT where applicable.
Under almost all products on our website is an Estimated dispatch time, check this for a delivery prediction specific to the item you are looking to purchase. These badges are updated live based on the stock levels we have and also those of our suppliers - so are usually very accurate, but cannot be guaranteed. In more general terms, we aim to dispatch all orders within 1 working day of receiving payment (and a prescription if required). If we cannot do so within 3 working days we will contact you by email.
For UK delivery, we charge the following:
Prices quoted are for delivery to all parts of mainland UK except certain Scottish postcodes (where the price is higher for items sent by courier. Delivery of food abroad (including Channel Islands, N. Ireland and other islands around the UK) is charged at a higher price and free delivery is not available. Temperature controlled products, such as Insulin, are also not always subject to the standard and/or free delivery options.
For full information on our delivery charges, including prices on heavy deliveries to Scotland and abroad, see our delivery information page.
We can deliver most items to all around the world, but prices do vary. The majority of light weight orders (less than 1.5kg) can be delivered for a flat rate of £10. For an accurate estimate of the delivery charge, please put the items you require in your basket and use the "Estimate Delivery" system on the shopping basket page (you only need to enter your country and postal/zip code) for a quick quote. For deliveries to the USA you may need to go to the checkout page and enter your full address to get a quote (as some services need your state in order to quote too). For more information on international deliveries, please see our delivery information page.
Due to air freight restrictions aerosols cannot ever be sent abroad by Royal Mail. We appreciate your understanding.
Some products, such as insulin and frozen food, need to be delivered in insulated packaging to prevent them from getting too warm (or too cold) during transit from us to you. Purchasing any of these items in your order will result in a £1.99 charge being added to the total to cover the high cost of the insulated packaging materials. You only pay the £1.99 once per order, regardless of how many temperature controlled items you purchase in that order.
Please call us as soon as possible if you need to amend or cancel an order on 01582 842096. If your order has been processed for dispatch we will be unable to cancel or amend the order. You will however be able to return your product for a full refund*.
To return an item, you must contact us by phone or email to arrange this BEFORE posting any product back to us. We will explain the process at this stage for you.
*For full details on returns, see our terms and conditions page.
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