Snow really affects VioVet deliveries. Our staff struggle to get in - when it snowed last year Matt walked 8miles to work! Not all our staff are as fit as Matt and determined to get to work. Delivery drivers don't like snow and often it can be too bad to deliver especially in rural areas. Order Now and then you don't have to worry.

Our advice is "don't leave it too late". 
VioVet keep large stock levels but please be aware that many of our suppliers are closed over the Christmas week. 
If there are products that you really can't do without then please plan ahead. We'll do our best to get everything out in time but the earlier you order the better!

VioVet Christmas and New Year Opening Times: closed - December 25th, 26th, 27th -  January 1st, 2nd
	If dispatched on the 24th Dec should arrive on the 29th. If dispatched on the 31st Dec should arrive on Jan 4th. Please allow an extra 2-3 days for delivery due to the Christmas rush. December 25th, 26th, 27th No deliveries January 1st, 2nd No deliveries	If dispatched on the 23rd Dec should arrive on 29th.  If dispatched on the 30th Dec should arrive on Jan 4th. Please allow an extra 2-3 days for delivery due to the Christmas rush. December 25th, 26th, 27th No deliveries January 1st, 2nd No deliveries

Win £30 for you and £30 for Charity!  Think You Know about Pets? Santa's Festive Letters - Play Now - Click on links below.

What to do...
You'll need to start now before you miss the clues - Windows can only be opened for a limited time!
Behind each advent door is a question. Take the first letter of the answer and after 24 answers you'll have 24 letters to jumble-up and make a Christmassy sentence. Easy! If you can't answer a question then don't worry too much as you can still guess the phrase although the more letters you collect the better your chance.

The first person to complete the festive phrase and email it to santa@viovet.co.uk wins a £30 Viovoucher AND we'll match the prize with a donation to an animal charity/cause of your choice!

All the answers are either animal, pet or veterinary related or the answers can be found within our website - If you get stuck then try entering key words from the clue into our 'Product Search' and you might find the answer - especially if you hit the 'See more results' search.

On Christmas Day at 1pm we'll get Ziggy (our Choc-Lab) to pick out a random winner. Simple!
Have fun and Good Luck! 

Hurry as some of the windows might close and you'll have less letters to work out the anagram!

VioVet had great feedback from pet owners who used many of the products below to help calm them in stressful situations. DAP, Feliway and Zylkene were very popular for Nov5th and so VioVet are recommending these.  We've made a helpful list to help you plan for the New Year bangs! Firework Season - Great VioVet Products to Help Dogs, Cats and Horses Product Suitable For VioQuickfind Code Link Price (at time of publishing) Zylkene Capsules 75mg/225mg/450mg Highly effective and recommended. Top selling and widely acclaimed. one to two capsules per day. horses -  add sachet to food. Cats  (Capsules) Dogs  (Capsules) Horses (1g Sachets ) 112777 112778 112779 126083 £3.31 (Pack of 10, 75mg) £6.06 (Pack of 10, 225mg) £9.90 (Pack of 10, 450mg) Equine Sachets £2.35 Adaptil (DAP) Diffuser and Vial Plugs into an electric socket, which then provides the dog’s environment with the canine appeasing pheromone. plug in at least a week before firework stress. Dogs 110299 £24.94  Diffuser (with one 48ml Vial) Refills are £17.26 Adaptil (DAP) Spray Canine appeasing pheromone. spray 2hrs before fireworks, don’t spray onto animals. Dogs 110302 £17.98 60ml Bottle Adaptil (DAP) Collar The D.A.P. Collar works by releasing a constant stream of synthetic dog appeasing pheromone for a period of about 4 weeks. Dogs (small/med) Dogs (med/large) 110667 110668 £20.47 £21.40   Feliway Diffuser and Vial Simply plug the diffuser in the room where the cat spends the most time. plug in at least a week before firework stress. Cats 110296 £22.78 Diffuser (with one 48ml Vial) Refills are £16.98 Feliway Spray Feline appeasing pheromone. not to be sprayed directly onto cats Cats 110298 £17.92 60ml Bottle Royal Canin Calm Food Not suitable for dogs over 15Kg Dogs Cats 126017 126001 £14.71 - 2Kg Bag (Dogs) £18.24 - 2Kg Bag (Cats) Vetzyme Stay Calm Oil Add the oil to food to calm, relax and pacify. add drops to food. Dogs 117379   £3.78 150ml Bottle Serene UM Calm Calming Drops. add drops to food. Dogs Cats 112099 £7.09 100ml Bottle Serene UM Calm Calming Tablets. one to two tablets per day. Dogs Cats 112096 £6.07 Pot of 30 Scullcap + Valerian Calming Tablets. one to two tablets per day. Dogs Cats 111297 £9.74 Pot of 100 Dene's Tranquil Plus A traditional herbal food supplement for times of nervousness, shyness and over-excitement. Scoop provided. Cats – ½ scoop. Dogs – ½ up to 4 scoops depending on size. Dogs Cats 124931 £13.19 50g Pot (with scoop) Zylkene CD Sounds Desensitisation Program (Fireworks Behavioural CD) is proven to be very effective in changing the response of pets to fireworks and other loud noises. Allows pets to become familiar to loud noises in a controlled environment. Dogs Cats 117023 £7.00 CD CD and Instructions Remember: cd should not be used during times when the scary sound is likely to occur, You should not use the programme for an animal stressed by fireworks during the firework season. Prices Subject to Change but Correct at time of Publication – Please Follow Manufacturers’ Guidelines. www.viovet.co.uk        0800 0 84 26 08

Products There are many products and remedies available which help calm pets; Diffusers, tablets, sprays, and audio CDs which allow your pet to get used to certain sounds so that loud bangs become more familiar. Feliway - A calming vapour. For cats - available as a spray or diffuser. Zylkene - Capsules for dogs & cats or sachets for horses. Scullcap and Valerian - Herbal tablets to relieve anxiety - not recommended for pregnant pets. Stay Calm Oil - Nutritional oil added to food. Helps dogs relax. Adaptil (DAP) - A calming vapour. For dogs - Available as a spray, collar or diffuser. Zylkene 'Sound Desensitation Programme' CD - audio disc and booklet designed to prepare pets in advance. For detailed information on many helpful products please visit http://www.dogncatfireworkfear.co.uk/

In our previous newsletter we had a list of foods and other winter things you should avoid. For those who didn't open our last email here it is again in case you missed it!